Frequently Asked Questions
How should I store my chocolates?
Chocolate should be stored at a cool room temperature or in the refrigerator
How long will my chocolates last?
We use no preservatives in our products and recommend eating them within two weeks (Hopefully they are long gone before that!)
Are your bonbons & pralines gluten free?
Yes. All of our bonbons and pralines are gluten free, as well as our mendiants, truffles, chocolate bars, & caramelized nuts.
Do you have any vegan cake options?
Yes. You can special order one of our vegan cakes (7 inches). Please call our store for more details. Our plain chocolate bars and caramelized nuts are also vegan.
I'm shipping this as a gift. Can i add a note?
Of course. Just add your note at the end of your order in the "note to seller" and we will make sure to include it with your chocolates.
Is there a less expensive shipping option?
Our shipping policy is designed to ensure that your purchases arrive in the best condition. If you are shipping near the jackson area you can call our store and we will try and see if there are other options available through FedEx.
When will you ship my order?
We ship Mondays, Tuesdays, and Wednesdays mornings. If you place your order late Wednesday afternoon, we can't guarantee that it will be shipped that day from Fedex and will hold off sending it until the following Monday. Don't hesitate to call our store if you have any questions or concerns regarding your order.
Chocolate should be stored at a cool room temperature or in the refrigerator
How long will my chocolates last?
We use no preservatives in our products and recommend eating them within two weeks (Hopefully they are long gone before that!)
Are your bonbons & pralines gluten free?
Yes. All of our bonbons and pralines are gluten free, as well as our mendiants, truffles, chocolate bars, & caramelized nuts.
Do you have any vegan cake options?
Yes. You can special order one of our vegan cakes (7 inches). Please call our store for more details. Our plain chocolate bars and caramelized nuts are also vegan.
I'm shipping this as a gift. Can i add a note?
Of course. Just add your note at the end of your order in the "note to seller" and we will make sure to include it with your chocolates.
Is there a less expensive shipping option?
Our shipping policy is designed to ensure that your purchases arrive in the best condition. If you are shipping near the jackson area you can call our store and we will try and see if there are other options available through FedEx.
When will you ship my order?
We ship Mondays, Tuesdays, and Wednesdays mornings. If you place your order late Wednesday afternoon, we can't guarantee that it will be shipped that day from Fedex and will hold off sending it until the following Monday. Don't hesitate to call our store if you have any questions or concerns regarding your order.